Hathway has the worst customer support of all the internet service providers. I raised a request for providing the bills that I paid till now. Even after continious follow up of four days still they didnot send the bills.
And the customer care answers are very pathetic. I am disappointed to take this connection and will suggest to anyone if budget is their constraint then go with this. Else take better internet connections who provide the customer support the best.
So that any issues related to connections, queries etc., will be resolved if we take other internet connection than hathway.