I was sick and tired of local cable internet provider, and when my plan got expired at the same time hathway people were promoting there broadband internet.
I opted for this and I have been using this for more than year and its working absolutely fine, even in rains I have no problems and hassle free service I am getting till the date.
Fewer time I have faced connection problem(4 - 5 times in year which can be ignored) but there customer support executive have sorted it out withing few minutes.
Only point to notice that I asked to technician for wifi router and he said you better go for personal router rather than hathway. as when I will disconnect the service hathway people will get the router back.
Download and upload speed is also good and in night its extra good.