Hathway is the worst parasite type of internet broadband connection as far as I have known, the agents are responsive, but the staff working in call centres are useless type of people. I had been waiting so so long to pick up my call, but there was no any response. There will be always a problem and interference during browsing net. The net speed is fast in some places. The worst and the most tension, angry is the customer care centre responsive. Really they are very very inresponsive.