I am using hathway broadband from last 6-7 years continuosly for my home network. its kinda good experiance. sometimes its little but hectic as its net goes of frequently like 3-4 times a month.in rainy season the net goes off like 2 times a week. sometimes in rainy season the wire gets cut because of heavy rain n all so it took them sometimes a day to repair it. but overall a good experiance. the customer service. is good. they come within 1hr if you have any problem with your net. so my experiance overall is good but not best.