From the moment I subscribed to their service, it’s been a never-ending rollercoaster of frustration and disappointment. Let me break down the reasons why Hathway deserves this scathing review.
First and foremost, their customer service is abysmal. It’s nearly impossible to get a hold of a representative, and when you finally do, they seem completely indifferent to your problems. They promise quick resolution times, but in reality, it takes ages to get any issues resolved.
The reliability of Hathway’s internet is a joke. Expect frequent outages and slow speeds that make even basic tasks like streaming or online gaming a nightmare. It’s as if they’ve never heard of the concept of providing a stable connection.
The pricing is also exorbitant for the subpar service they offer. You’ll end up paying way more than you bargained for and receive a fraction of the service quality you’d expect for the price.
In summary, Hathway Broadband is a terrible choice for anyone seeking a reliable and reasonably priced internet service. Their customer service, reliability, and pricing are all shockingly bad. Do yourself a favor and look elsewhere for your internet needs.