A good broadband service at a affordable cost with free modem too. Nothing u gain or loose on taking or leaving the connection. In case of other ADSL service providers BSNL u have buy a modem. At time of release of connection u own a ADSL modem which will be no use to u after that. In case of Airtel, modem is provided at a rate of Rs500 but they take back on relase of connection.
Comparing cost hathway inclusive of tax is collected so they get what they promised for us. But others take Fee + VAT tax which nears to 1000bugs. As the technology itself on average supports 80-85% of 32kBps (256kbps) we have to compromise. The difference comes in while u r downloading. Mostly on downloading, minimum of 25% what is download is uploaded.
Hope u all know the torrent concept. Some service providers say download is only unlimited and for upload its charged. But in hathway when they say unlimited free, its really unlimited upload or download. Customer Service (24x7). Really good. They provide a wonderfull customer support. If u r not satisfied they provide nodal officers who are higher authorities who will resolve ur problems. Really worth of hathway, If u r in Chennai.