I have been using this hathway cable tv since 5 years in pune kothrud area. Their services are very prompt. Whever u call for a complaint they resolve it the same day.
3 months back we shifted from one society to another and we requested them to shift our connection to the new place. They did it the same day without delay. Their charges are also resonable.
I dont understand why so many negative reviews are there. It is not that bad also.