I have purchased this cooler from Pai International, Tolichowki. within a month the motor got burnt. when I call to customer care with they have taken my complaint with number(HE230440) and promised to address within 24 hours. 48 hours have passed, No technician has called me yet.
This is a good lesson to the people . Hawa badal ne walon ke saat jaoge toh aise hi latak ke rehna padega.
My personal opinion. I would never opt for this brand in my life.