I have purchased HCL laptop in 2013 after running 1.3 years.it motherboard crushed. I strongly suggest everyone not to buy any HCL product it is just wastage of your money and nothing else .if you want to buy something good then go for other brands they will charge you more but they will give what the product is worth. There customer care executive does not know how to behave. they make me wait more than 4 hours and final tell that your product will not be repaired by us we have to send it some where else .