They only want to charge not to server their customer. I am saying this because I have very bad experience with their service.
Their staff is very irresponsible and treat their customer very badly. I have to withdraw my money from the bank, so I visited the sector 16 branch in Faridabad.
But they denied to proceed because my sign doesn’t match, even the answer was not given very politely. They are so rude towards me. Finally I have to change my own signature because I do not want to fight with them. But this is not the legacy. I am the customer, they have to treat gently, not like their slave.
Now I have transfer all my money from my account and close my account and never visit any of the HDFC branch for disrespect.