In their office at Gillander House, 8 NS road, they have kept a girl by the name of Payal Sen who doesen’t know how to talk to elderly people and goes to any means. This happened bcos I was late for one min. pmt on my card. Moreover I am in Jaipur and mine is a Calcutta card. So she harassed my father (age71) and my mom (age 66). They both were traumatized by this as they stay all alone. Doesn’t she have a mom or dad or does she behave like this with them too? Then this illiterate, disgusting woman called me up and said she would continue with this, and I couldn’t stop it as UI was in Jaipur. Her exact words were "What can you do from Jaipur? I’ll continue to harass your parents!" How did she get an appointment in HDFC?
Doesn’t she know that RBI’s guidelines state that recovery agents could not resort to "harassment of any kind, either verbal or physical, against any person in their debt collection efforts, including acts intended to humiliate publicly or intrude the privacy of the credit card holders’ family members, referees and friends, making threatening and anonymous calls or making false and misleading representations."
She has done this with a lot of people earlier, but this time she has done it with someone who has been in the media industry for more than 10 years. I’ll see this to the end. She can read about her misdeeds in the Newspapers. Nobody abuses anyone’s parents and gets off.
Her name is PAYAL SEN. She sits at1ST FLOOR, GILLANDERS HOUSE, NETAJI SUBHASH CHANDRA BOSE ROAD, KOLKATA, WEST BENGAL - 700001 and the number she calls from is 913322488253. I would tell hdfc to recruit decent girls and not those who have only one professional qualification - "DIPLOMA IN HARASSMENT OF ELDERS & MASTER OF VERBAL ABUSE"!