The bank is god atit service . I open my account is 2011 and since I have using ths account .i used to go for deposit and the coustumer service is very good they talk to me very politely and give me the solution and work very fastly but at any time when there is some crowd they take lot of time to respond but they never say no to me they solve my problem and give me the satisfaction. the facility of bank is very good the ATM service the netbanking and and the transfer take less time than public banks and the processing fee is not high .so I reccommend you to open an account to this bank you never feel guilty for this. thank you.