Inspite of being an "Imperia" customer, HDFC Bank has taken over two months to reverse additional bank charges levied on my account. Calling it a process, they dont have a time cap on anything. Horrible relationship managers!
The trade desk person is never available at the branch. They keep only 1 line open at cash counters where withdrawals take 30+ minutes avg.
all they want to do is sell you mutual funds and insurance.