My self Deepak Singh( web marketing manager) I am using HDFC credit card for 4 years, last month I was out of station, so unable to make payment on time, when I was out of Delhi an executive went to my house for the collection without intimating me, after that I received call from my father regarding that……. After couple of minutes I received a call from HDFC collection department that our executive is standing out of residence and you make the payment. I told her I am out of station but she start rude behaving me and ill treated me. After 2 days when I come to Delhi I submitted amount in bank.
My view about collection department of **HDFC bank** ………………….
Bank keep very low profile people in their collection department who don’t know how to talk with customer, without knowing the profile of a person they just start talking rudely without greeting them. There way of talk indicates that they are giving order.
For example. we don’t receive payment from your side, I am sending executive to your address and make payment tomorrow…………………….
My concern is that if I was out of station is there any pressure to make payment on time
If I am ready to make payment for the late fees, why I will receive call from collection department **full of ignorant people** regarding making payment.
Very fed up with HDFC collection department in Delhi
Deepak