I have taken loan from Credila for higher education for my son. They have 3+11 years of period. 3 yrs moratorium/grace period with nominal amount and after 3 years actual loan installment EMI will starts. I requested after 2 years to stop moratorium or grace period and start EMI from Sept 2025. They did not replied with proper details within time and lastly said if you reduce EMI once it will not increase further? Then I requested to start predicted EMI from Sept 2025 (it was likely to start from Sept 2026, due to 3 years grace period). They delayed and finally no reply and nominal EMI deducted in Sept 2025 instead of regular EMI.
In my opinion whatever they said earlier is not true which creates problem to customer in the end