No other service company can be worse than HDFC ERGO.... Customers please do not waste your hard earned money with this company.I raised and issue with the here app on 24th July and till date they don’t have a clue how to resolve the issue. Pls note that I have written to their 1st and 2nd level of grievance too without receiving even a single acknowledgement. Today I have written to Ombudsman however I am not expecting anything from him too looking at the services being given by their departments. The team is not technically trained to solve anything and the Here application is the worst in existence. With this kind of service I decided to cancel my health policy which I had taken in the month is March this year.Bearing cancellation charges is my last concern at this point i just want to be done with anything to do with this pathetic company. They charge more as compared to other companies like Acko, but give 0 service, not even customer care. All they are concerned about us taking the customer’s money but do not provide any service.I’m 38 years old and I have never come across a more pathetic company than this.
I would like to request people not to waste your hard earned money in helping this company grow as they don’t deserve your business.I m attaching the images from my repeated emails to Hdfc ergo without getting a single response or any help for my issue (This is my ticket no 088-013-411)