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HDFC Life Insurance
Anil Maddala@anilmaddala
Jul 03, 2015 02:46 PM, 27927 Views
(Updated Jul 27, 2015)
NEVER APPLIED BUT GOT CHARGED

I have not applied for any life insurance but have a deduction of 5033rs in my bank account. It says SI HDFC123707536 Life Insurance-03-07-15 I called 10 different people 3 different numbers all keep telling me to contact different people or visit their branch. Now I called again they asked me to send a Email to onlinequery@hdfclife.com after all this pain I took to call all these people for hour+ its just a onlinequery. You people are worst at service.


BECAUSE OF THIS DEDUCTION MY OTHER HDFC EMI GOT DELAYED. I WANT YOU TO SETTLE THAT ALSO WITHOUT ADDITIONAL CHARGES.


THIS IS COMPLETELY YOUR FAULT.:(


*On 3rd July mailed onlinequery@hdfclife.com and Informed them about my concern.


4th July they wanted me to give them my bank statement.


12th they again ask me for  Application or Proposal Number which I don’t have in the first case as I have been telling them that I have not applied for any Insurance.


13th I have sent them a stinker.


15th they have mailed back saying they looking into this issue need some time.


24th I have sent a mail again asking them to respond.*


27th I have sent a mail again asking them to respond.*

(1)
We apologise for the inconvenience caused. We request you to provide your bank statement copy which shows the amount has been deducted with gist of the concern to our email ID: service@hdfclife.comfor us to investigate the matter further. Thank you.
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