It’s a painful process to change qualerly to annual process in hdfc. You can only chnage at your policy aniversary. While giving this error , they will not tell you when is policy aniversary or you should come before or after or within how many days, should I pay the last
premium or not.
Below is my learning -
one cc agent says you should come 15 days before your policy aniversary and ane month prioir.
later got know that if you would have not paid last premium, they can adjust.
but if you pay before they cannot recalculate the annual premium.
if you these timings and then come next year.
they cannot take request anytime for this change, which menas if you miss this year for next year or aniversary cycle they cannot take request...
Highly crazy, in today’s world I do not remember my aniversary, but I have to remember policy aniversary for one time change or request... I am trying to do this change from last two years, not wait for next aniversary ...highly frustrating and crazy rule without thinking customer inconvenience.
Wondering what else they have in their kitty ??
Ratings is mandatory here, do not exp of claim settlement..