I am Murali Krishna Vemuri, an unfortunate customer of HDFC Life Insurance company, having purchased a policy with the number*1939.
Name: Murali Krishna Vemuri
Policy Number:*1939
I purchased the said policy online and I was asked to send certain documents by courier.
I couriered the documents However, to my utter dismay, HDFC Life does not even confirm the receipt of my documents.
HDFC Life is not ready to disclose the further steps on my policy and when and if I will receive the policy bond.
Whenever I try to contact, they say that in 2 working days they will update me, but never do so.
What HDFC Life does is plain and clear cheating, they are offering a product which they don’t know themselves and they don’t have anything called customer service.
On top of everything, if you ask them the status of your application, they will always give a new contact number and you have to keep dialing the new number, unfortunately they have umpteen number of different numbers.
Regrets to be a HDFC Life customer
Murali Krishna Vemuri