HDFC Life Insurance is the worst policy and strongly recommend not to go for it.It has lot of charges like 4% yearly charges + 2% monthly charges and they eat up lot of your principle amount.As per my personal experience I Issued an policy from HDFC Life Insurance and after 1 year they automatically cancelled it, citing "non disclosure of pre existing illness as the reason" which frustrated me a lot and I lost my money of premium which I have been paying from last 1 year. Some of the limitations of HDFC Life Insurance are as follows.
1) .Premium: You cannot pay premium through any other payment channels( unlike every other insurance company) .You are only left with an single option of paying premium on hdfc website.The website frequently blocks you out, in the sense that you have used your account for some and logged into their website and it locks you out, then you need to call their customer care to unlock it.
2) .Claims settlement: It is very difficult for an Individual to claims his insurance as they Enquire a lot and in somecases they reject giving your insured money, as in my case they cancelled my issuance citing that I have not informed them of my previous illness which is an worst policy of theirs.
3) .Customer service: In case you forgot you password you cannot reset it.Apparently you have to call up the customer service number where the quality of support is pathetic.
4) .Staff attitude: Their staff are worthless, they do not try to solve you issue and sometimes they behaves rudely and harshly with their customers, In case you need your premium receipt urgently then god saves you because the bank generates premium receipt only after 3-4 days as per the policy.
5) .Range of plans : They does not offer much variety while issuing insurance plans to their customers.
FROM MY PERSONAL EXPERIENCE I STRICTLY RECOMMEND NOT TO BUY ANY INSURANCE PLAN FROM HDFC LIFE INSURANCE.