I am using HDFC credit card, on 26/03/2020 8 unauthorized transactions happen from my card, even I do not receive any authentication msg, immediate I called customer care and block the card, and sent depute form to HDFC, 05/04/20 I received replay from HDFC saying you have to approach merchant to revert the amount, I want to know if I am not having any order no or transaction no which I can present to Marchant as a proof that transection happens from my card then how can they consider the request. here HDFC should have to take action for this type of cheating cases: transection details mentioned below, mail acknowledgment no: HBL=065-473-260
S.no Date Amount Merchant Name
1 26/03/2020 669.00 APPLE.COM
2 26/03/2020 249.00 APPLE.COM
3 26/03/2020 2999.00 APPLE.COM
4 26/03/2020 99.00 APPLE.COM
5 26/03/2020 99.00 APPLE.COM
6 26/03/2020 1048.00. APPLE.COM
7 26/03/2020 99.00 APPLE.COM
8 26/03/2020 99.00 APPLE.COM