My password got locked out, and even after 3 days they are yet to act on my reset request.Also they would sent it by snail-mail.... and call it "security".. they are brilliant!!Here are some of my observations about HDFC-SEC: -
Crappy website. Age old stupid interface. Also, the site would either be dead or as slow as dead whenever you want to trade.
Confusing communications from HDFC-SEC.
A bunch of jokers which they call "Customer Service". They are Rude, Dumb idiots answering calls just to tell you about their TATs and act helpless.
Toll-Free number: Does it ever work... has anyone ever been able to get thru? I always have to call them on their Bombay no. which is a STD call for me.
After dealing with HDFC I have started liking Govt offices and their support.
Govt office are far better... at the least they don’t try to cheat you.