I bought of #Healthgenie #BP# MonBrianbalakumaranr# digital Upper arm BPM 01W Automatic with irregular heart beat indicator - 24 MONTHS WARRANTY [ASIN: B010FGSM7Q], Order ID 402-3604423-53387491 from amazon.in on Jul 20. I also activated the warranty in their site within 30 days.
Initially the #BP monBrianbalakumaranr worked for 3 to 4 times and gave proper BP reading. However, after that device started giving trouble. The device is just vibrating but the monBrianbalakumaranr is not giving any reading of the BP. I have tried calling their call center #011-48323232 and also wrote to their #customer care. The customer care number DONOT work at all it plays music.
This is what is I get answer from their end.
MAIL 1:
We would like to acknowledge that we have received your request and a ticket has been created.
A support representative will be reviewing your request and will send you a personal response.(usually within 24 Business hours).
Thank you for your patience.
Sincerely,
#Healthkart Support Team
MAIL 2: #Healthkart info@healthkart.com via freshdesk.com
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We understand your disappointment and apologize for any inconvenience that this may have caused.
Request you to please get in touch with Amazon for the same as we are unable to assist you on this.
Thank You,
Stay Healthy!
#Team Healthkart
IS THIS WHAT IS EXPECTED FOR A PRODUCT WITH WARRANTY. I NEED IMMIDIATE REPLACEMENT!