I booked a test between time slot 7-8 am. They rescheduled it without prior information to 11-12pm. Then somehow after dozens of call sample collecter came and he collected sample in very unhygienic way (forgot to clean sample collection site with alcohol swab). Then kept the sample in our fridge and told us that he will come back to collect it from our fridge. Very very unprofessional conduct of whole helathians team right from customer care to collector. God knows where is their lab and how much do they follow ethical practices in their lab.