Sample collection was delayed by one hour. Requested the sales person to send the reports urgently as the test was meant for dengue suspect. I was told by their salesman that reports will be sent by mail within 24 hours due to our urgency. They have never bothered to send the reports on time and even to attend the calls/mails. They had dispatched the reports by mail after 36 hrs and that too partial! I found no dengue report there! Now they are saying the this report takes 72 hours. Our local laboratory takes only 12 hours for dengue detection reports. Very hopeless and useless organisation and team.
Day 4: These CHEATERS have not sent the Dengue report yet, nor any commitment about refunding my money even after 4 days!
Some idiot conveyed me thru live chat that one Mr. Azar will call today between 10:00 and 11:00 AM to know the details when I demanded for refund. As usual there is no call till now 12:45PM. Useless irresponsible cheaters!