My Family & Relatives had worst ever experience at JK with Heena Tours.
Heena Tour had a good name and because of which they planned for JK. The hotel at Srinagar specified in the list was not available as bookings were done 3 months prior. House boat was provided for just 1 night which actually was for 2 days. Tour guide was pathetic, not at all helpful.
Heena Tours is loosing its name & fame. I think they are shutting down their tours & travel business. Because none of such company would let their name & fame go down.