First they book the wrong service date
then they never correct the service date in their system inspite of multiple phonecalls
over the phone they will say that they will send on the promised date
you wait for them on that day, they will never show up
when you remind them on that day that no one came, they will give some excuse and say that he will come tomorow .
the way they work, they are not professionals . it is just a good front for selling shoddy service .
very bad experience, I had to ask for a refund .