Why a service audit is required after every treatment done? It means we need to keep someone home twice for one treatment which is not feasible for us. Time and again for the past one year we have been trying to explain Hicare team not to send anyone for a service audit and they simply don’t seem to understand. Also one of the sevice customer on call have me a wrong information deliberately that I have exhausted all me services even when one service was pending and the reason was me having declined their service audit. For the past one year these people unnecessarily raise the BP of the customers and force you on their service audit. Doesn’t a service audit imply that Hicare is not confident of their own treatment and they need to re check their service once it is done. May be it will be good for people who can spare someone at home for their audit but not us. This is what we have been explaining them but hey keep on forcing you for their audit without trying to understand the customers problem. I have been using their service for the past 7-8 years but never have they acted weird before the way they are doing now.
Yes all these years the ants do show up within 15-20 days of treatment but they send someone back if there is a problem. But forcing someone on us is simply not correct.