Hotel Peoples are not able to speak in English. Hotel is located at least 3kms away from city. The road to go to the hotel is very bad, no other hotel is present in this road, the road is maintained by hotel itself. According to the hotel site information they said that they have different indoor active( like carom, TT, chess etc) but actually they dont have anything like that. They dont have anything to kill your leisure time.
Rooms are very small, dirty. Dont have power backup, often experience power cut off. They have provision to supply hot water but water heater was not in working condition.
As hotel is located in isolated place(at least 3kms away from city), you have to hire a cab from hotel travel desk to go to city.Travel desk charges too much for city drop and pickup and never think of booking of a taxi for one day city sightseeing from hotel travel desk.
Food quality, room service, house keeping are very bad. They are not prompt. They will take at least one hour to serve a small request.
I have booked 2 rooms for 2 nights from IRCTC site. Check in and check out time was 12 pm. In the day of check out they told that hotel check out time was 10 am and if I stay after that I have to pay one day charge. I had an argument with hotel manager and they force me to check out one room and we stayed in another room from 2 extra hour.