Promised good after sales service. I am still waiting for them to fix my sofa after 10 reminders in 2months. Worst is that every time I visit the showroom, they play a blame game and keep pushing the issue from one person to another. This was my first and last mistake, never buying anything from Himalaya. Within 1 year the 35K bed - cum - sofa has sunk from from 3 places right in the middle. The fibers have started coming out from many places.