I BOUGHT HITACHI 1.5T KAZE MODEL ON 23/03/2011. IT WAS MY WORST EXPERIENCE TILL DATE FOR ANY PRODUCT. THEY INSTALLED AC ON NEXT DAY VERY BADLY, ALL DIRT AND SAND WAS FALLING ON AC FILTER AND WAS GOING INSIDE THE AC BUT THEY DIDNT CARE. AFTER INSTALLATION WHEN I STARTED AC, IT WAS GIVING NO COOLING, WAS JUST THROWING AMBIENT HOT AIR.
NEXT DAY THEIR SERVICE MAN CAME AND CHECKED IT AND FOUND:
1) COMPRESSOR WAS NOT WORKING.
2) COMPRESSOR WAS TAKING 19.4 AMPS( MAX SPECIFIED CURRENT IS 8.4 AMPS) IT WAS CAUSING TRIPPING OF OTHER HOME APPLIANCES.
3) CAPACITANCE WAS NOT CHARGED .
I ASKED FOR REPLACEMENT AND THEY TOLD ME IT WILL TAKE 1-2 DAYS, 7 DAYS ARE GONE BUT STILL NOT REPLACED AND THEIR RESPONSE IS PATHETIC.
FOR GANDHINAGAR CONSUMER NEVER BUY ANY ELECTRONICS FROM DREAM ELECTRONICS.
I BOUGHT 3 PRODUCTS - REFRIDGERATOR, MIXTURE, AC
AND I HAVE VERY VERY BAD EXPERIENCE FOR ALL THREE.
PLEASE NEVER BUY ANY THING FROM IT. AFTER SELLING THEY DONT LISTEN YOUR PROBLEMS AND BEHAVE VERY BADLY.