Hitachi Split Unit Air Conditioner Installation
Model No RAC318KSD-KAZE
Date of purchase 27/3/2012
Date of installation 16/4/2012
Unsatisfactory performance since installation.
I write this to inform that ever since installation on 16/4/2012 this unit has never worked satisfactorily and went out of service on several occassions.As suggested the unit has also been supported with dedicated stabilizer.
Atleast on 4 /5 occassions during this 11 month period the unit remained out of order for several days.
I am a senior citizen suffering from heart ailments and other problems and in the summer ahead I must have an AC ambiance at noon in particular.In fact ever since installation the usage was never high. It was rarely since October to January. The unit was serviced on 21st March2013 and this evening ( 23rd March 2013) the unit went out of order.
Thus I have a strong reason to believe that the unit has inherent manufacturing defect resulting in such frequent break downs. I would now therefore request you to replace the unit immediately and I believe that your internationally famed company would like to put a old man like me in difficulty after spending good amount in this AC machine.
Please send your representative immediately to my residence and take immediate action so that I do not suffer health problems. Please ensure replacement of the unit to avoid recurring failure of this existing unit urgently.
Regards,
Sunil Mukherjee
Complaint No.13032302723