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Summary

Hitachi Refrigerator
Rajesh Tripathi@rj1541982
Oct 03, 2023 12:20 PM, 5053 Views
Hitachi refrigerator: A Bitter Customer Experience

I bought the Hitachi refrigerator about 6 months ago. Hitachi refrigerators have very good colours and designs. It is very convenient to use. Its features are quite good and can be easily understood by anyone. It is quite easy for everyone to use. Due to the wheels in this refrigerator, it is quite easy to move the refrigerator from one place to another.


But after the passage of 6 months, problems arose in this refrigerator. At first, its handle was broken. After this, water started flowing from below. Due to this the lower part of the refrigerator rusted. After some time the ice in the refrigerator stopped freezing. After this, we called the customer care. The phone number that was given to us in customer care. That phone number was not working.


After this, we somehow located the service centre through the Internet. Went there and complained. After this, no mechanic came from there for 5 days. After this, after complaining again, the mechanic came with great difficulty. Who did not understand what was the problem with the refrigerator? Their staff is inexperienced. Within a month, three mechanics came but no one could understand the problem of the refrigerator. After this, the compressor was changed. But after some time the same problem came again. Now this fridge is lying in the junk of my house. Now I have sworn that I will not buy anything from this bad company.

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