Awful, terrible, the worst service and no support from hitachi despite several calls and e-mails.
The service people suggested by Hitachi at S A Aircon cheated me of 18500/- on the pretext of ordering a part. Never brought the part and refused to return the money. Reported to Hitachi. They keep giving empty promises to get my money back but don’t do anything. I have a broken refrigerator in this hot weather for 2 months now.
To top it all when I called for service they assigned a person from S A Aircon again instead of blacklisting the company!
If your appliance ever has a problem this is what you can expect.
The first and last Hitachi appliance I will ever buy