I will say about the product is decent and I would say that the built quality is good.And the service is very poor and support is good.we bought 2 AC together but the service person done the service of 1 AC and said when the service come I automatically come.but the fact is that the AC are bought together and use together.But the main thing is cooling the cooling is best but the sound is little bit high but that"s ok.The quality is good and durability is best.And the most thing we all indian wants the value of money.The value money is 3.5/5.