Based on "Hitachi" name, I purchased this model.first there was problem in getting it installed the reason cited by the installation personnel was that as Hitachi is giving complimentary installation there is a huge backlog as they don’t have enough manpower.The AC was finally installed after 7 days. Immediately problem of leakage was from AC was observed.next day the personnel connected the pipe.Though immediate leakage stopped leakage was observed again after half an hour of running.Again the service personal was contacted and he advised that since Hitachi AC are nor designed for any bends in water drain pipe and if there is any bend in the water drain pipe water would come back to the unit .As we had to leave for a week’s vacation I had no option but to follow his advice of disconnecting the extra pipe from the drain pipe and put a bucket in balcony to collect water from AC. on coming back it was noticed that AC is not giving proper cooling.than I really had a bad experience with Hitachi AC.Even customer care service is poor.after sale service center services is poor. After sale service center service are worst.for me n my rest of family Hitachi is a big"NO".They don’t appoint good technicians too. one of technician broke my AC wings and never came back to repair despite of 100 call.LG, Samsung are far better in terms of after sale services and after sales services matter a lot when we are investing in such kind of devices.