My feeling is this white elephant is standing on its last legs.
Last year at the same time , wehn it was new, it was throbbing with activity. Now it is stale. Even on a Saturday evening you wont find many people there. The staff are uninterested an the customers are even less so.
Other symptoms that this their real estate will be up for rent again:
They dont even have simple items - cordless phone just 2 models
Sony RW disc - ’not in stock’
Dirty and stale look
Few buyers
Obscene prices of their big items has probably driven away everyone
Once this kind of rot sets in, there is no redemption . If you are still dumb enough to place an order with them, it will take 5 year instead of 5 months (as against promised 5 days).
I think they have failed badly in their venture.
btw; Is the ’htfeedback’ buy still getting his salary, or he also ran away?