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Home Town
Bangalore

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1.0

Summary

Home Town, Bangalore
Augustine @augustinep
Aug 31, 2017 07:51 PM, 5080 Views
(Updated Sep 01, 2017)
Pathetic service and damage control

I had ordered a dining table on 19-Aug. They called me and committed to deliver it by 31-Aug. I was unwell and had to be at home. I was waiting the whole day and called up their call centre 8 times. Till 7pm, they kept assuring me that the table would be delivered on 31-Aug. When I called them again at 7:15pm, they said that there was some legal issue and would be delivered in the first half of 1st Sep. I told them that I would not be available at home and not to send the product.


[Update the next day]


I had decided to cancel the order. However, I got an SMS at 7:20am the next day and the product was delivered before I left for the office.

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