This company approached me almost every day before I was convinced in October 2021 that they will provide the best service, best materials, and 10 years warranty with 45 days completion assurance of the interior work, If they fail to handover within 45 days they shall pay 5% penalty of the total bill they collected in 100% advance.
I paid Rs 50 k as token money on 23rd October 2021 and designing on papers was completed in mid-December. Schedule of 45 days work was sent to me. I had to pay 100% in advance before the work started.
Their rates were higher as they assured of highest standard, with the best quality and timely execution.
Now after I paid the entire amount I received a mail that 45 days completion period is no more applicable because they had some problems. No new completion date was provided. Now it was my problem. Company had done their job of intimating you that they are no longer responsible for anything.
Now my suffering starts, A WhatsApp group was created with various designations. Before the money was collected every one received the calls even asked sometimes if everything was going ok with online works. But after money was collected people started ignoring your calls and no one responded to your text.
The works done till 10th July 2022 is in pathetic conditions. Those works could have been done at 50% cost from local workers and with better quality of work. Painting works were of the worst quality. Some paints started falling out and blisters are visible everywhere.It is above 250 days replacing 45 days.
I have lost Rs 2’80’000 as rent income from the property. Few jobs they said they could not do as they forgot/ missed one ground-level worker just hear your complaints but no execution. My gas cylinder in the kitchen could not be fitted with the hob because they forgot to keep the connecting space.
Now I had to surrender and accept the work with half done, not done or with worst work. One work was identified in April 2022 that they missed and shall refund the money but till today no one says anything nor did I got my money refunded.
This Homelane is worst company I had worked with. These people are worthless, unprofessional and are literally cheating people with false commitment, false talk and false outlook. Don’t buy mental pain by paying 100% in advance and ultimately have no option but to accept the most disgusting and worst kind of works, even payment for no works.