Your review is Submitted Successfully. ×

Homeshop18

0 Followers
1.8

Summary

Homeshop18
Vinod K Iyer@vinodkiyer
Dec 07, 2007 09:58 AM, 6164 Views
Shopping with home shop 18 - terrible experiance

I bought stuff worth rs 2700/- approximately on 28th and 29th nov 2007. the website says the stuff will be door delivered in 1700 cities and they list all the cities including mine. but I am yet to receive the ordered stuff. they tell me it is not possible to deliver in my town over the phone but are not refunding the money. whenever I call them they tell me they have taken down my complaint and they will call me within 24 hours but they dont. its been 72 hours and I made 6 telephone calls duringt the period explaining each time my order number and problem to the person attending the phone, and I am promised a solution within 24 hours. basically took me for a ride. no refund or responsibility. if you send email, they take more than 2 days to respond and that too vaguely without addressing the problem. dont shop with them.

(6)
Dear Customer,Warm greetings from HomeShop18!Apologies for the delayed response! With reference to your above complaint we hope the same has been resolved.A line of confirmation would be appreciated. Regards,Homeshop18
VIEW MORE
Please fill in a comment to justify your rating for this review.
Post
Question & Answer