What would you expect if you had ordered a product from an online shopping site that is part of a huge media conglomerate(Network18)? Good and quick service and high quality products . or if worst comes to worst, a delayed delivery and a low quality product.
Ha . Gotcha!
This is what the homeshop18 guys must be thinking. I had ordered a lot of diwali gifts from the site for which my credit card has already been debited. And what about the product you ask? Well . which product? They never sent these products to me. The status after nearly two months(order in last week of Oct and today is mid-December) of wait is still payment received.
Repeated calls and umpteen e-mails haven’t had any effect.
BTW, If anyone here has any knowledge about the law, I would be glad to know what are my options now - how can I sue them and ensure that they do not dare do this to anyone else in the future?