I have purchased twice on home shop 18, my first purchase was demontate 8 storage pack with offer of one to one. The product I have received was not branded, the productappeared to be local. I have lodged the complaint on online portal about the product. However, after a period of 5 days, I received the call from person to be in charge of dispatch of product and I was informed that, Home Shop 18 The product only contains the stickers of demonte and which has in advertly not been pasted However, If so required, Home shop 18 might dispatch the stickers.
During my second purchase I had ordered sangani artificial jewelry which is shown on promotional adds on TV. However as per reputation of Home Shop 18, the jewelry was dispatched after the period of 15 days and as expected the jewelry did not represented the jewelry as shown on the TV add and on enquiry/complaint, Home Shop 18 assured us that they would deploy their courier person to collect the consignment for refund or replace the same however, even after the period of 3 months the courier person is yet to turn up for collection of consignment.
The promotional offer of discount is also not spelled clear in TV adds only on enquiry it is reveled that the discount coupon would be used partly and for exhausting Rs 500 coupon customer is required to make a purchase in excess of Rs 10, 000.00.
Milind M Dafade