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Homeshop18

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Summary

Homeshop18
Mar 22, 2014 07:53 PM, 10033 Views
Poor Customer Support and Poor Delivery Service.

I had ordered a cookware(tawa) from Homeshop18 on 5th February 2014. I have not received it yet. It seems that it has been wrongly delivered somewhere else due to negligence of their courier service.


I am repeatedly contacting Homeshop18 customer care via mail and over the phone, but I don’t think I will be getting a positive response anytime soon.


Today they asked me to get the "proof of delivery" from the courier service! I have already spent a large amount of time in resolving this issue and now I am loosing my patience.


Looking for some alternative to get the issue resolved.(My order ID is:938890401).

(0)
Dear Customer,Warm greetings from HomeShop18!Apologies for the delayed response! With reference to your above complaint we hope the same has been resolved.We regret the inconvenience caused to you and look forward to serving you better in the future.Regards,Homeshop18
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