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Homeshop18

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Summary

Homeshop18
Mridul Saboo@smilingmridul
Jan 08, 2014 06:19 PM, 71099 Views
Timely receipt of my product

I have purchased Nokia Lumia 1020 from Homeshop18.


Not only was the product delivered to me within 3 business days, but it was also in the original sealed box.


I had tried ordering the same product from Indiatimes Shopping but after waiting for an entire week and still no commitment on delivery I cancelled that order.


All in all I am satisfied with the product since I got this at the cheapest price possible and within 3 business days.


I was highly impressed that they have a check in place for high value transactions as well as the fact that they assigned a relationship manager to my case.


My only criticism for them is that their relationship manager is pretty much unreachable on phone and the normal customer care line is unable to help you except register a ticket.


However, to give them credit their turnaround time for resolving a ticket is 48 hours which is much less than the 16 days taken by Indiatimes Shopping.

(0)
Dear Customer, Warm greetings from HomeShop18! Apologies for the delayed response! Thank you so much for your love and support. This has motivated us further and we will surely delight you every time. Your feedback means a lot to us. Happy Shopping Regards, Homeshop18
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