Please note the order details below 930252249(11)
I have got this order delivered today in 2 pieces. I mean first of all I got it in 18 days instead of 3 days and that is also broken. Piece is completely broken and un-usable. What is the commitment from HomeShop18 on delivery time. Given the whole chaos, I don’t want the product now. Please return my money.
Now when I talked to your call center, they asked me to courier product to your Gurgaon location. I am sorry but this is absolute torture,
1) I didn’t go to my local market to purchase the product and hence ordered online. Now you are asking me to go and courier it to your address. Rather I should have gone to local market and purchased the stuff
2) Courier would take at least 250 Rs and you will return me 10% of the product value.
From which angle, this is a good experience for a customer that you write in your original mail when you take the order.
"We at HomeShop18 are constantly striving to provide you the best shopping experience. We hope you have enjoyed shopping with us."
Indeed needless to say I am enjoying Online shopping with HOMESHOP18.
Story wouldn’t end here. Now the payment would come via cheque even though I made payment through credit card. My questions to HS18 team
1) Why payment can’t be returned to my Card directly.
2) Why can’t you pick up product directly from my home