Order no. 917778677 was placed on 18.10.12. It is very unfortunate that despite claiming no. 1 brand for consumer goods & teleshopping the service quality is very poor. Neither the item is delivered on time nor any information provided to customer. Classic example of poor inventory management that even customer care does not have any clue about the status & they are unable to commit anything.
It is height that after customer care confirmed for delivery asap soon after they informed about cancelling the order with silly excuse.
THIS IS MY FIRST & LAST EXPERIANCE WITH HOME SHOP 18. ALSO I WILL CONVINCE MY FAMILY N FRIEND THAT THEY SHALL NEVER CHOOSE HS18 FOR PURCHASING ANYTHING.