Very bad customer support. Because this is the face that we see when shopping online, it gives bad experience about the company unless they are good and prompt in resolving complaints.
I had purchased a kitchen set - 20 pcs storage set from HomeShop18 and when product was delivered it was not of good quality, so I returned them back after paying money and requested for refund of my money. Its almost a couple of months I have not received my money back.
Everytime they give some lame excuse that I cant believe. No value system. Not able to return the money that doesn’t belong to them.