Customer service-not bad deliver on time on item more than 1000 no delivery charge tgat good thing . I never use its custoner care but I hope it offer good service
Product quality-the product show on its site and on its tele shoping channel was not of veey large varity in channel you will see tge same product 4- 5 time a day .that annoyed me also interms or gadgets they dont habe aby big brand they deals on company like swipe lava spice and other small brands. Which I dint like but if u wish to buy hone stuff like curtain bedsheet or cosmetic items or some daily usage stuff like chopping board mixer roti maker you can buy .at good price .
Overall the homeshop 18 is goid brand but not best .