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Homeshop18

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Homeshop18
Dec 14, 2012 05:37 PM, 1734 Views
Cheap Product Cheap Site Cheap Customer Support

After long time I’m writing this review but I have to.HomeShop18.com give me worst experience ever.


I buy one Zync Z930 7" as on 29.11.2012 and wonder get delivery at 01.12.2012 but I found that product battery is defective and I could not get it work.


I raise one Ticket No. 76906477 with that and request to exchange it or Return it.


Response nothing.


I call on 02.12.2012 to know the things but they told me that you get response within 16 days.


Ok I waited 10 days (lol) but they closed my support ticket without contacting me.I raise a second ticket no. 77217841 on 13.12.2012 again they closed my ticket without informing me.I lost more than Rs. 100 on hold by there Customer Support but all go vain.


When I feeling that I have to play with that 15 minutes short term battery gadget.But no! I decided to go in Consumer Court to teach them how customer rule this online market.


I need support from all of you send me your all complaints related to HomeShop18.Com and I try my level best to give you refund or better.


Never say Never


Thanks,


Your’s is here.


Dheeraj

(1)
Dear Customer,Apologies for the delayed response! Your feedback has been taken into account and we at HomeShop18 will do everything we can to perfect our services. We regret the inconvenience caused to you and look forward to serving you better in the future.Regards,Homeshop18
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