I used to buy a lot of books from Home Shop 18, Until such day I saw there ad of Zen 9 inch tablet on 20th Oct and ordered the tab, I received it on 27th of Oct, but to my suprise the tab had a pink line mark in the screen, and informed the same but they told contact Zen, when contacted Zen, The Customer support guy Rajesh, was very rude and he told just go the service station and get it fixed by yourself and I asked it was Ur problem why was this not checked while dispatching, he just told who asked u to buy and disconnected the call.
I contacted the HOMEShop 18 guys they heard to my query and put on on hold and disconnected, These guys now to make money they sell and market cheap china products with Indian Brand names. the worst experience in my 5 years of online shopping.